List of all bug reports that were closed without any bug being fixed
Reports classified as 'not a bug'
We have received the following bug reports, but they do not describe a bug in our programs. Click these items to see the explanation by our developers why the specific report does not qualify as a bug report.
| BugID | Product | Severity | Date Reported | Bug Summary |
| 685567 | jv16 PowerTools | Not a Bug | 19.07.2010 | Not really a bug. |
| 961388 | jv16 PowerTools | Not a Bug | 06.07.2010 | Startup manager does not display disabled programs |
| 561135 | jv16 PowerTools | Not a Bug | 30.06.2010 | Total unrealistic numbers for PC Health |
| 111369 | jv16 PowerTools | Not a Bug | 06.03.2010 | When I run the registry cleaner, all my Excel data files disappear from the program's File menu and have to be reinstalled. It's anyone's guess what files have disappeared from other programs. |
| 774398 | jv16 PowerTools | Not a Bug | 04.11.2009 | Invisible text in field prompting for backup name, until highlighted |
| 226488 | jv16 PowerTools | Not a Bug | 14.09.2009 | System Optimizer will not run |
| 934354 | jv16 PowerTools | Not a Bug | 31.08.2009 | Uninstaller does not report what it is doing when removing remnants. |
| 817228 | jv16 PowerTools | Not a Bug | 31.08.2009 | Uninstaller does not report what is happening |
| 655519 | jv16 PowerTools | Not a Bug | 31.08.2009 | Uninstaller lists hundreds of incorrect files for a single uninstall |
| 981285 | jv16 PowerTools | Not a Bug | 15.08.2009 | The Registry Cleaner in your jv16 Power Tools 2009 version 1.9.0.590 finds hundreds of errors in the registry where the previous version finds very few or none. |
| 466539 | jv16 PowerTools | Not a Bug | 04.08.2009 | incorrect showing of program icons |
| 979781 | jv16 PowerTools | Not a Bug | 28.07.2009 | I can´t change to german language. |
| 312548 | jv16 PowerTools | Not a Bug | 30.05.2009 | XP only: When editing a named preference, the name is blank when one clicks the save button. |
| 386436 | jv16 PowerTools | Not a Bug | 30.05.2009 | Message Window does not pop-up |
| 899755 | jv16 PowerTools | Not a Bug | 26.05.2009 | Horizontal separator lines disappear (or more are added at irregular spacings) when page up/down above/below scroll bar buttons. |
| 524213 | jv16 PowerTools | Not a Bug | 25.05.2009 | Long expressions in the Registry Finder "Search words" tab do not wrap. |
Reports classified as 'failed to verify'
We have received the following bug reports, but we have not been able to verify the existence of the problem they describe.
| BugID | Product | Severity | Date Reported | Bug Summary |
| 341715 | jv16 PowerTools | N/A | 28.07.2010 | I just downloaded the jv16 program and the same error appears as in bug report 552676. Uninstalled and reinstalled still the same problem "Error Code 87" |
| 831289 | jv16 PowerTools | N/A | 28.07.2010 | Program crashed on "About" |
| 875253 | jv16 PowerTools | N/A | 28.07.2010 | an exception and crash. |
| 886482 | jv16 PowerTools | N/A | 27.07.2010 | I installed release 963 (no problems). Checked the version (ok).I started clean and fix (standard setting).After cleaning I got two crashes/error screens. My pc (Windows 7) is running error free, reliability monitor for weeks a 10. No probl... |
| 434498 | jv16 PowerTools | N/A | 20.07.2010 | File finder fails to find files |
| 892845 | jv16 PowerTools | N/A | 19.07.2010 | I can not see the progress of updating and scanning of my internet security software, Trend MIcro Pro after I installed JV power tools 2010. |
| 134969 | jv16 PowerTools | N/A | 17.07.2010 | When closing program I get a long list of data that indicates an error occured. |
| 896563 | jv16 PowerTools | N/A | 14.07.2010 | The options are missing |
| 864179 | jv16 PowerTools | N/A | 13.07.2010 | jv16PT Error on Startup |
| 828737 | jv16 PowerTools | N/A | 12.07.2010 | Can't use History Cleaner |
| 427854 | jv16 PowerTools | N/A | 12.07.2010 | Program termination when clicking on "About jv16 Power Tools" in the Help menu |
| 221218 | jv16 PowerTools | N/A | 10.07.2010 | JV16 Run as administrator |
| 867932 | jv16 PowerTools | N/A | 09.07.2010 | Clean and Fix my Computer not showing faults |
| 262232 | jv16 PowerTools | N/A | 09.07.2010 | When cleaning Historics and right-click on "Show data", it's OK with Registry entries, but an access violation ith "Files" |
| 268972 | jv16 PowerTools | N/A | 08.07.2010 | jv16PT-2010-build 961 does not show up in jv16-2010-build 961 Software Uninstaller. Only jv16-2009-build 606 shows! |
| 648172 | jv16 PowerTools | N/A | 06.07.2010 | Fixing registry makes jv16 crash |
| 138458 | jv16 PowerTools | N/A | 06.07.2010 | "Performing Initial Setup" exceeds memory. |
| 896845 | jv16 PowerTools | N/A | 05.07.2010 | ERROR Message C_SpURsDll and C_PsdRsDll NOT FOUND |
| 769932 | jv16 PowerTools | N/A | 04.07.2010 | Starting Powertools, choosing >registry cleaning, > fix, > after cleaning I get - now and then - "an error occured" I attached a screenshot |
| 632717 | jv16 PowerTools | N/A | 04.07.2010 | Access violation when using Registry Finder. |
| 234736 | jv16 PowerTools | N/A | 02.07.2010 | Registry Finder halts or stops searching after some 2650 finds. |
| 292879 | jv16 PowerTools | N/A | 02.07.2010 | History Cleaner causes jv16 crash on exit |
| 945365 | jv16 PowerTools | N/A | 01.07.2010 | keeps giving me errors saing "an error occured in the application" |
| 754733 | jv16 PowerTools | N/A | 01.07.2010 | Clean & Fix My Computer makes application crash |
| 934961 | jv16 PowerTools | N/A | 30.06.2010 | When I select point from the main menu «about the program» it (program) is closed. |
| 414995 | jv16 PowerTools | N/A | 30.06.2010 | Appear a windows and the program don't work. |
| 354452 | jv16 PowerTools | N/A | 29.06.2010 | Version numbers in "Check for updates..." window are invisible until highlighted. |
| 362348 | jv16 PowerTools | N/A | 29.06.2010 | Registry Cleaner is now locking up after displaying scan results, and before I click "Fix". |
| 225585 | jv16 PowerTools | N/A | 25.06.2010 | When running a "Quick System Analysis" the application stops responding. |
| 652111 | jv16 PowerTools | N/A | 14.06.2010 | Program freezes displaying About window |
| 195632 | jv16 PowerTools | N/A | 06.06.2010 | Whenever opening jv16 power tools, attached things are coming always and can't stop it is. |
| 952211 | jv16 PowerTools | N/A | 02.06.2010 | Program crashes in About menu |
| 628822 | jv16 PowerTools | N/A | 31.05.2010 | Cannot create snapshot in Registry Monitor |
| 227439 | jv16 PowerTools | N/A | 20.05.2010 | Suddenly there was an errormessage, but no idea why or where. |
| 511959 | jv16 PowerTools | N/A | 02.05.2010 | Open the software and run a system clean. |
| 851216 | jv16 PowerTools | N/A | 08.04.2010 | Internal error: Program failed to initialize. Code: 05a, error message: (Access violation at address 00557FDA in module 'jv16PT.exe'. Read of address 0000022B |
| 942131 | jv16 PowerTools | N/A | 09.10.2009 | The Registry Cleaner of the current version of your jv16PT2009 finds hundreds of false positives. |
| 482832 | jv16 PowerTools | N/A | 12.09.2009 | Registry Cleaner - Results form, field values in top part of form are invisible (white text on white background. |
| 211348 | jv16 PowerTools | N/A | 10.09.2009 | In Settings Tools, "..." buttons don't open a file browser. |
| 355526 | jv16 PowerTools | N/A | 10.09.2009 | Field values are invisible in Settings Tool, Installation & Advanced sections. |
| 136744 | jv16 PowerTools | N/A | 05.09.2009 | System restore deleting |
| 776381 | jv16 PowerTools | N/A | 07.08.2009 | Explore & Open In RegEdit not working. |
Reports classified as 'failed to fix'
We have received the following bug reports but the reports did not contain enough information in order for us to fix the bug. Bug reports are classified as 'failed to fix' instead of 'failed to verify' in cases where it seems very probable that the user has experienced a bug, for example by providing us screenshots or if more than one user has reported the same problem.
| BugID | Product | Severity | Date Reported | Bug Summary |
| 552676 | jv16 PowerTools | N/A | 22.07.2010 | Program still generated error (87 I blieve). Un-installed v2010 then re-installed. Same problem. Error screen pops up |
| 525774 | jv16 PowerTools | N/A | 10.07.2010 | Registry cleaner crashes jv16 |
| 642513 | jv16 PowerTools | N/A | 09.07.2010 | jv16 not started |
| 465218 | jv16 PowerTools | N/A | 05.07.2010 | Cosmetic error in the Add... window |
| 216351 | jv16 PowerTools | N/A | 01.07.2010 | "Remove Registry Compactor backups" doesn't delete all the "*jv16pt_bak*" files, and those files can't be deleted even by Explorer. |
| 531747 | jv16 PowerTools | N/A | 05.06.2010 | registry cleaner does not work |
| 718132 | jv16 PowerTools | N/A | 02.06.2010 | Does not fully clean registry |
| 789239 | jv16 PowerTools | N/A | 26.05.2010 | If system scan is permitted to run prior to Registry Cleaner, no notification is given when it's finished. |
| 254522 | jv16 PowerTools | N/A | 04.05.2010 | Registry cleaner d'ont fix errors |
| 177944 | jv16 PowerTools | N/A | 11.03.2010 | In windows 7, registry cleaner finds hundreds of errors, but when it tries to fix them it cannot remove any of them. |
| 334768 | jv16 PowerTools | N/A | 06.02.2010 | Does not Fix errors when I click on Fix |
| 642999 | jv16 PowerTools | N/A | 04.02.2010 | Registry Cleaner finds but does not fix registry issues. |
| 214566 | jv16 PowerTools | N/A | 01.02.2010 | Can not fix errors found in Registery Cleaner |
| 195483 | jv16 PowerTools | N/A | 19.01.2010 | Registry cleaner errors found but not fixed. |
| 994383 | jv16 PowerTools | N/A | 11.01.2010 | The option: clear registry, don't work; after some time, ung up, and I must use Task Manager to close the program. |
| 714816 | jv16 PowerTools | N/A | 07.01.2010 | jv16 cannot 'fix' registry errors found by registry cleaner in Windows 7 |
| 997875 | jv16 PowerTools | N/A | 26.11.2009 | JV16 2009 will not fix errors |
| 583766 | jv16 PowerTools | N/A | 14.11.2009 | Directory tool does not add directories. |
| 282174 | jv16 PowerTools | N/A | 03.11.2009 | Registry Cleaner cannot fix errors in Windows 7 |
| 991473 | jv16 PowerTools | N/A | 12.08.2009 | jv16 power tools 2009 fails to start in windows vista. |