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Want to report a bug? [obsolete]

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Re: Want to report a bug? READ THIS FIRST!

Postby tullik » Sat Aug 01, 2009 12:34 am

Right now, the bug reporting page ( http://www.macecraft.com/bugtracker/report_bug/ ) shows only white space below the Macecraft header. :cry:
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Re: Want to report a bug? READ THIS FIRST!

Postby Leonardo » Sat Feb 19, 2011 2:42 pm

jv16 wrote:Starting on the 1st of May 2009, the forum shall not be any longer used to report bugs in our products. The only exception are beta level software, which are sometimes made available in the Beta Testing section of this forum.

Instead, please use our brand new Bug Tracking system available at: http://www.macecraft.com/bugtracker/

The following text from the above mentioned Bugtracker site is not correct anymore:

How To Create a Debug Log:
•Start the program.
•Press down CTRL and SHIFT when the program's Main Window is visible.
•A new menu called "DEBUG" will be now visible between "Tools" and "Help" in the Main Window.
•Open the DEBUG menu and select "Enable Debug Mode", close the program.
•Start the program again, now it starts in so called Debug Mode.
•Perform the steps that trigger the problem. For example, if Registry Cleaner crashes, while in Debug Mode, run the Registry Cleaner and wait for the crash.
•After you have experienced the problem again, notice that on your Desktop there are two files called something like "DebugLog.html" and "FunctionLog.html". •Attach the two Debug Log files to this report, you can also Zip them if you wish to.
The reference to "FunctionLog.html" must be replaced by "Bugreport.txt" plus a description how to get and add Bugreport.txt.
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Re: Want to report a bug? READ THIS FIRST!

Postby jv16 » Wed Mar 02, 2011 8:49 pm

Reference to FunctionLog removed.
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