Knowledgebase: General
I have this order number starting with U, and it is not recognized. Why?
Posted by Veera Peltonen on 02 April 2012 02:01 PM

The number starting with U is not your order number. The number that you have is Swreg's Payment Reference Number. It starts with U and follows with 8 numbers, for example U12345678.

The Payment Reference Number means that with that number we can locate your payment in case you haven't received the license in time and do not have our order number yet. You will receive your order number in the first e-mail from us.

Help Desk Software by Kayako Fusion