Knowledgebase: Online store
How can I upgrade in online store?
Posted by Veera Peltonen on 02 April 2012 02:06 PM

First you need to click "jv16 PowerTools" under the Product tab in our online store (NOT in our main page). There you will see a list of our products and just choose jv16 PowerTools for old customer to buy the upgrade option.

Customers who have bought any product from Macecraft are entitled to upgrade with a discounted price of $5.95. To buy with the discounted upgrade price, please go to:

After that you add email address you used with your previous order. Add name you want the software to be registered to and primary email address where you want the license to be sent to. You can put your new email address as primary.

You will also be given a choice to choose VIP and Platinum VIP package. VIP packages include:

* Premium technical support for life. VIP users are always top of the list when technical support requests are handled.

* License storage service for life, and unlimited number of license resends. We will store your license file and can always resend back to you if you should lose it in the future.

Platinum VIP package also includes free product upgrades for life!

Remember that the Support license prices are NOT included in the software license price.

Help Desk Software by Kayako Fusion