Knowledgebase: General
What do VIP and Platinum VIP include?
Posted by Veera Peltonen on 02 April 2012 03:38 PM

Both VIP packages include Premium technical support for life. VIP users are always top of the list when technical support requests are handled. License storage service for life, and unlimited number of license resends. We will store your license file and can always resend back to you if you should lose it in the future.

Platinum VIP also includes free product upgrades for life. This means you do not need to pay for the upgrade, you can just start using it. Remember that you will need to have a valid license for the jv16 PowerTools to be able to use the software.


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