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Sorina Urcan

error 812

How To Get Rid Of VPN Error 812 In Windows 10

By | blog

After the April 2018 Windows Update, some users complained about the VPN Error 812. Unlike many other errors, the VPN Error 812 is not very common.

It is possible that this error has something to do with problems between clients and the Net Promoter Score (NPS). Even if this is an uncommon problem, there is a simple way to get it resolved. So don’t be alarmed if you experience it.

In this article, we will show you some useful fixes for VPN Error 812.

When you get Error 812, you will see a message telling you the following:

The connection was prevented because of a policy configured on your RAS/VPN server. Specifically, the authentication method used by the server to verify your username and password may not match the authentication method configured in your connection profile. Please contact the Administrator of the RAS server and notify them of this error.”

The error basically prevents you from reestablishing a connection to the VPN, after it has been disconnected. As the message clearly indicates, the error is related to the RSA/VPN server.

Before you try anything else, it’s possible to resolve the problem by restarting the RRAS serve. Alternatively, wait about one hour and reconnect your VPN.

Why does Error 812 appear on Windows 10?

Error 812 is a technical issues that is caused by the server side. Let’s go through the possible reasons this error happens:

  1. If the Authentication protocol is selected via NPS (Network Policy & Access Services).
  2. The RRAS based VPN server is configured in a different way than the VPN client system.
  3. Or the error code may appear when the value added has not been updated to ‘Tunnel Type’ Condition in the Network Policy. In this case, when the user tries to connect to their VPN client, the Tunnel Type only has a ‘PPTP’ value, causing the Error 812 to show up.
  4. In most cases, the reason is that MS-CHAP is no longer available in Windows Vista and later versions of the operating system. Thus, Error 812 takes place when the authentication protocol of the VPN server is set to “MS-CHAP” and you are using Windows Vista and above to access the client.

Regardless of the reason, don’t worry, because there are simple steps that you can follow to get it resolved. The process is not complicated and it will help you to get rid of the error in a couple of minutes.

Method 1: Set up the External DNS

You’ll very quickly get past the error, if you are willing to access your VPN settings.

1) Type in ncpa.cpl into the Windows search box and press Enter.

2) You will see the network connections. Right click on the VPN connection that you are using and click on Properties.

3) Change the Primary DNS to Domain Controller.

2) Set up the External DNS by accessing the Secondary DNS.

3) Modify the range of the Primary DNS to 8.8.8.8. Save the settings, then restart your VPN.

The VPN Connection Error 812 should go away now. However, if you are still coming across it, you are advised to contact your VPN service provider. As mentioned before, the issue is on the server side.

Method 2: Check the Tunnel Type Settings

If the first solution does not work for you, you can try the following steps:

1) Select additionnal value to “Tunnel type” Condition, like “L2TP” to obtain value “L2TP OR PPTP”

2) Click Apply, then close the Network Policy.

3) Try connecting the VPN client.

4) Revert the Network Policy to the good value for “Tunnel type” Condition, here it is “PPTP” only.

5) Apply and close the Network Policy.

6) Connect your VPN client. The steps should have set your Network Policy, ensuring that the VPN client functions properly.

Method 3: Contact your Network Administrator

It is possible that Error 812 is showing up because you don’t have enough access rights.

If this is the case, the best solution would be to contact your network administrator. Ask them to update your permissions. You have to make sure that all protocol and network authentication permissions are accurate.

Method 4: Contacting your VPN Provider

In case the previous solution still does not fix the problem, you should try contacting your VPN service provider. They most likely understand the issue and have a handy solution for it.

Error 0xc7700112

How To Fix Windows 10 Upgrade Error 0xc7700112

By | blog

The process of upgrading to Windows 10 does not always happen smoothly. If you are currently using Windows 8.1 and trying to Upgrade to Windows 10, you might come across Error 0xc7700112.

This particular error won’t allow you to Upgrade your PC to Windows 10. Error code 0xc7700112 means the upgrade process has been corrupted. No need to worry, the issue is pretty fixable.

There are multiple ways to Upgrade to Windows 10. For example, Media Creation tool allows you to use “Upgrade this PC” Option which is the most accessible and easy. Unfortunately, it seems that this option frequently ends up with errors.

In this article we’ll talk about 3 methods to fix Error 0xc7700112.

Why does Error 0xc7700112 happen?

1) Software conflict

Some third-party program on your PC might be what is preventing you from using Windows 10. Likewise, anti-virus software commonly collides with other software, including updates. Therefore, Error 0xc7700112 might be the result of this collision.

To check if that is the case, uninstall all the third-party software that has been recently installed on your PC.

Use the Software Uninstaller function provided by jv16 PowerTools to uninstall software Windows or other software can’t. This tool uses a custom uninstallation engine that quickly scans your entire system to find all the possible leftover traces of the software you want to get rid of.

Error 0xc7700112

Some of the users claim that they have fixed Error 0xc7700112 once they deactivated their anti-virus. Try to deactivate your anti-virus and then launch Windows 10 upgrade.

If the issue is still here, perform a clean boot and try to update your OS.

2) Orphaned setup entries

The main reason why people face Windows 10 errors is related to inappropriate way of upgrading.

Your Win 10 upgrade might be a failure because of the traces of an earlier installation attempt in the Boot Configuration Data (BCD) file.

Some Windows users say that Error 0xc7700112 is caused by a collision of two upgrades. For example, an automatic upgrade might have been changed by the one the user downloaded himself/herself.

3) Out-of-date drivers

Users often forget to update their driver software when moving to a newer OS, thus triggering multiple driver-related issues. Unfortunately, some of them may prove quite persistent.

You can update your drivers manually or use Device Manager.

a. Manually

The first option can be quite time-consuming and dangerous if you don’t know exactly what driver versions you need.

Otherwise, you may end up installing the wrong software and damaging your computer. There is also a chance of infecting your OS since the Internet is full of malware which looks as the latest driver software.

b. Device Manager

Device Manager is a built-in Windows tool that takes care of your hardware and devices. It lists all the physical parts your PC system has.

Therefore, you can right-click any component and update its driver software by selecting the appropriate option. After that, select the Search automatically for updated driver software option for Device Manager to be able to find the right thing for you.

Error 0xc7700112

Unfortunately, this method can take a lot of time and also Device Manager may fail to find the exact software your system needs to work the way it should.

4) Malware issues

The modern digital environment is practically full off malicious threats. It’s quite possible one of them has gotten into your PC and infected your OS, Error 0xc7700112 being the result.

In a scenario like this, try running a full anti-malware scan of your computer. Make use of the built-in Windows Defender solution or your favorite anti-virus software.

What to do before you try to upgrade

Don’t forget to back up the data you can’t afford to lose. You can save your important files and folders to an external storage device or a cloud drive.
First, check to see if your machine has got the latest updates. Open an administrator command line to run “sfc /scannow” in order to check the health of system files.

Error 0xc7700112

Then ensure the device manufacturer has released the Windows 10 compatible drivers for your machine model.

We recommend you unplug all the external devices during the upgrade process. Also, turn off the antivirus software to isolate the third party service conflict issue.

If the issue persists, please check the setup.log(C:\$WINDOWS.~BT\Sources\Panther) for more information to troubleshoot this issue.

Error 0xc7700112

How to fix Error 0xc7700112

Method 1: Creating USB Flash Drive.

You will Require Windows Media Creation tool. Click Here to go to Microsoft’s Official Site, Scroll down and Click on Download Tool Now in case you don’t have it.

Step 1: Run the tool and you will be asked to Accept the Terms & Conditions.

Step 2: On the Next Screen you will have 2 Options. 1) Upgrade this PC and 2) Create Installation Media for another PC. Select the 2nd option.

Step 3: Next, you will be asked to Select Language, Architecture, and Edition. This will be done automatically.

Step 4: Now you will have two options 1) USB Flash Drive and 2) ISO file. Select USB Flash Drive. Plug in a USB that has at least 8 GB of free space.

Step 5: Select the drive and click next. Now the tool will download Windows 10 on your USB. After the download is done, you can use the drive to Upgrade your Windows 8/8.1 PC.

 Method 2: Downloading ISO file

Use this Method if the Above method fails to fix Error 0xc7700112. For this Method, Step 1,2 and 3 are the exact same.

Step 4: You need to Select ISO File Instead of USB Flash Drive. Insert a blank DVD with enough space.

Step 5: After that, follow the Onscreen Instructions and let the download finish.

Step 6: Go to the downloaded file, right click on it and click on MOUNT.

Step 7: Once it is finished, open the CD Drive and double click on the Setup file. Let the upgrading process finish.

If everything goes right, then you should not get Error 0xc7700112 this time.

Method 3: Remove orphaned Windows Setup entries

In this case, in order to get rid of the Error 0xc7700112 , you should delete the orphaned Windows Setup entries:

Step 1: Start by pressing WINKEY + X button combo or right-click on the Start button

Step 2: Click on Command Prompt (Admin) or just search for cmd in the search box.

Step 3: Right click on the Command Prompt icon and click on Run as Administrator.

Step 4: Type in the following command and then hit enter: bcdedit /enum all. You can enter bcdedit /enum all > D:\bcdConfig.txt in order to store the TXT file in the D: partition of your computer’s Hard drive.

Step 5: There is an identifier under each Device options section. These identifiers are leftovers from your previous installation. Type bcdedit /delete {Here key in the name of the first identifier}. Hit Enter to proceed.

Step 6: Repeat this command for every Device options identifier.

Step 7: Reboot your PC. Once your Windows is up and running, open the admin version of Command Prompt again.

Step 8: Enter the following command bcdedit /enum just to check if the orphaned entries have been removed.

Finally, run the Windows 10 Upgrade Assistant and see if the Error 0xc7700112 has been resolved.

dns server not responding

Solve DNS Server Not Responding Errors on Your Network

By | blog

DNS is a server that translates website addresses (language which computers can understand) so that your browser can connect to them.

When you connect a device to your home network or a Wi-Fi hotspot with internet access, the internet connection may fail to work for a lot of several reasons.

In this article we will talk about a particular category of reasons, which is DNS errors. Windows 7, Windows 8.1 and Windows 10 computers may report the following error messages in the Troubleshooting Problems found window:​

 “DNS server not responding”

It may also show up with the websites name along with the message ‘Server DNS Address could not be found.’

DNS server not responding error is one of the most common issues that occurs on many Windows computers. If you get this error on your PC, the device will not be able to reach the internet.

Your PC might appear to be correctly configured, but the device or resource (DNS server) is not responding.

A DNS error occurs when one portion of a network is not connecting properly to another portion of the network (your device). DNS errors are one of the most common errors users receive while surfing the Web. This can occur because of a wide range of issues which we’ll tackle in this article.

One of the most common problems associated with a DNS error is a down network. A single server in the system may not relay the information correctly to the next server. Or a setting may be wrong, or something as simple as a cord connected incorrectly to an added server.

Let’s try narrowing the range of issues:

Connect a different device

First, try to connect a different device like a tablet or someone else’s laptop either wirelessly or wired to your network. If you can connect a phone, tablet, or PC to the network and access the webpage that you’re having trouble with on your primary device, the issue is clearly with the device and not the router.

Not being able to connect with the second device doesn’t necessarily mean that the router is the problem. If you’re having trouble with a specific website, try accessing it using mobile data. But if you still can’t access the site, the issue is on the site’s end.

Run Windows Network Diagnostics

On Microsoft Windows PCs, Windows Network Diagnostics can be run to help diagnose internet connection problems. If you’re not sure whether or not your computer is reporting DNS Server Not Responding errors, follow these steps:

  1. Open the Control Panel.
  2. Go to the Network and Sharing Center.

dns server not responding

3. Click the Troubleshoot problems under Change your Networking Settings.

dns server not responding

4. Then click ​Internet Connections. A new Internet Connections window appears. Click Next.

dns server not responding

dns server not responding

Wait for the troubleshooting tests to complete and look in the Problems found section of the window for the error message.

Solutions:

1. Power cycle your modem and router

Before trying anything else, simply shutdown your computer, modem+router, then restart them all and try connecting.

This will clear your router’s cache and thus it may resolve DNS errors.

Unplug your modem’s power cable as well as your router’s power cable. Then, allow both your modem and your router to sit for at least 30 seconds. Next, reconnect your modem and wait for it to come back online. Lastly, reconnect your router to your modem and wait for it to come back online.

2. Change the DNS server addresses

The DNS server address is usually obtained automatically, but you can set it to something more reliable. As the DNS server your PC obtained automatically is not responding, you can change it to one of the most reliable DNS servers out there.

For Windows 10:

Type in ncpa.cpl into the Windows search box and press Enter. Or you can also press on the Windows key from your keyboard and start typing which will take you to the search box.

For Windows 7:

Click on the Windows Key type in Run in the search bot and then type ncpa.cpl in the Run box and press Enter.

a. You will see the network connections. Right click on the connection that you are using and click on Properties.

dns server not responding

b. A new window will pop up. Select Internet Protocol Version 4 (TCP/IPv4) and then click Properties again.

c. In that window select the button that says Use the following DNS server Addresses.

dns server not responding

d. Then, in the Preferred DNS Server field and the Alternate DNS Server field type the desired DNS. Next, check the Validate Settings Upon Exit box and click OK. Now restart your PC.

e. Try to connect to your internet and browse the websites that you were getting errors to see if the problem is solved. If it didn’t work, then try out the next method.

3. Flush the DNS of your computer

a. Click the Start button, type in cmd in the search box and press Enter from keyboard.

b. When command prompt appears, type in ipconfig /flushdns and hit Enter. This will remove all the DNS cache entry which just might resolve the problem.

c. Once done, restart your computer and check if the problem still exists. Check out this link to read more about how to flush your DNS cache.

4. Change physical address

a. Go to Windows Start menu, type in cmd in the search box and hit Enter.

b. In command prompt type in ipconfig /all and press Enter. Find the physical address and write it down.

dns server not responding

c. Go to the start menu again, type in ncpa.cpl in the search box and hit Enter. This will show you the network connections.

d. Now right click on the active connection that you are using and select Properties.

e. Click on Configure and then select Advanced tab.

dns server not responding

f. After that, click on Network address and select the button that says Value.

dns server not responding

g. Now type in the network address that you have written down previously. Make sure you write them without dashes. Then click Ok and restart the computer.

5. Correct your DNS server address

a. Go to control panel and click Network and Sharing Center.

dns server not responding

b. Next click Change adapter settings.

dns server not responding

c. Right-click on Local Area Connection, Ethernet or Wi-Fi according to your Windows. Then click Properties.|

d. Click Internet Protocol Version 4(TCP/IPv4), then Properties.

e. Check the Obtain an IP address automatically and Obtain DNS server address automatically boxes. Then click OK.

dns server not responding

Do the same for Internet Protocol Version 6(TCP/IPv6).

f. Try to access the website you want to go again and see if it succeeds.

6. Update your network adapter driver

You need to head to the device manager window and scroll down to the section of network adapters. Right-click on the active network adapter and click on “Update Driver“.

dns server not responding

If there’s an update available, you should apply it.

After updating your network adapter driver, please restart your computer. Try to access the website you want to go again and see if it succeeds.

7. Upgrade to the latest firmware on your router

Important note: Upgrade failure might cause permanent damage to the router.

It is always recommended to have the latest firmware or software updates applied. However, if you are not sure that this is the issue, we would not recommend you to proceed.

Instead, reach out to an IT expert to upgrade your router’s firmware without confusion. If it’s an issue with the firmware, you should no longer encounter the error after applying the update.

8. Internet blockages from antivirus programs

Although antivirus programs are designed to keep intruders out, they also have the capability to block internet access if they detect a misbehaving device.

Most antivirus programs work using special database (dat) files that the software vendors automatically update on a regular basis. Unfortunately, sometimes mistakes are made with these dat updates that cause the antivirus program to believe a computer is infected when really it is a false alarm.

These false positives can trigger Windows to suddenly start reporting DNS Server Not Responding errors.

To verify whether this is the cause for your device, temporarily disable the antivirus program. Next, re-run the Windows Network Diagnostics. Consult the antivirus vendor for either a new update or technical support.

Disabling your antivirus does not work as a permanent solution, but it works fine in order to temporarily troubleshoot the problem.

flush dns cache

3 Easy Ways To Flush DNS Cache In Windows 10/ 8.1 and 7

By | blog

A couple of words on DNS

DNS stands for Domain Name System. It translates website names into IP addresses which computers can understand. This happens for every website you want to visit. Every time a user visits a website by its hostname, the web browser initiates a request out to the internet, but this request cannot be completed until the site’s name is “converted” into an IP address.

Windows comes with an option which stores the specified DNS server address to speed up browsing experience. It makes the TCP/IP stack use that IP address and refers to this user-specified DNS service or gateway-specified service to resolve the domain name of a website to its IP address and load it in your web browser.

In most cases, your Internet Service Provider (ISP) provides their own DNS server. This server is usually specified in your router or automatically fetched from the ISP. The internet relies on the DNS to maintain an index of all public websites and their corresponding IP addresses.

In some cases, you may want to switch to an external DNS server. Some reasons include:

  • it may update its cache faster,
  • a third-party DNS service can have a built-in ad blocker,
  • other DNS services can provide extra security

What is the DNS Cache?

Even though there are tons of public DNS servers your network can use to try to speed up the conversion process, it’s still quicker to have a local copy, which is where DNS comes in.

Whenever you visit a website using it’s domain name, your browser is directed to a DNS server where it learns the IP address of that website. Then, you are directed to that website.

The primary function is storing the location of web servers that contain web pages which you have recently accessed. If the location of any web server changes before the entry in your DNS Cache updates, then you can no longer access that site.

A record of the IP address is created within Windows so if you visit that same website again, the information is accessed quicker. These records make up the DNS Cache (sometimes called a DNS resolver cache).

How flushing the DNS Cache can help you

If you can’t access a web page in spite of the page existing on the internet it indicates DNS Cache on the local server may be corrupted or broken.

Sometimes bad results are cached, maybe due to DNS Cache Poisoning and Spoofing. Therefore they need to be cleared from the cache in order to allow your PC to communicate with the host correctly.

Or sometimes an IP address to a site may change. If the DNS Cache has the old IP address record, it may result in your computer not being able to reach the site. Therefore, clearing it is a step you can take whenever you cannot connect to a site.

How to see your current DNS Cache

To see your current Windows DNS Cache, open a new elevated command prompt instance and type the following command:

ipconfig /displaydns

flush dns

The command will produce a very long output.

flush dns

For your convenience, you can redirect it to a file. Use the following command:

ipconfig /displaydns >%USERPROFILE%\Desktop\dns.txt

flush dns

Then you can open the dns.txt file created on your Desktop and inspect its entries.

flush dns

Flush DNS Cache, Option 1 – Windows Command

  1. Hold down the Windows key and press “R” to bring up the Run dialog box.
  2. Type ipconfig /flushdns then press “Enter“.

flush dns

A command box will flash on the screen and the DNS Resolver cache is cleared.

Flush DNS Cache, Option 2 – Windows PowerShell

  1. Select the “Start” button, then type “powershell“.
  2. Select “Windows PowerShell“.
  3. Type Clear-DnsClientCache, then press “Enter“.

flush dns

Flush DNS Cache, Option 3 – Command prompt

  1. Click on start menu search and type ‘command’.
  2. From search results right click on Command Prompt (make sure you’re running it as administrator).
  3. Type ipconfig /flushdns and hit enter.

flush dns

Conclusion

When you flush DNS Cache, it removes all the entries and deletes any invalid records. Thus forcing your computer to repopulate those addresses the next time you try accessing those websites. These new addresses are taken from the DNS server your network is set up to use.

A router can have a DNS cache as well. Which is why rebooting a router is often a troubleshooting step. For the same reason you might flush DNS cache on your computer, you can reboot your router to clear the DNS entries stored in its temporary memory.

Check out this article to find out the current best DNS Servers which you can use for free!

computers run slow

Why do computers run slow?

By | blog

Here is our system administrator checklist

In today’s world, where almost everything we do is done through the Internet, having one of our computers run slow is nearly a catastrophe.

Work, payments, essays, research, gaming, and even shopping is commonly done through PCs on a regular basis. Needless to say, their slowdown can have severe real-world consequences. It will keep us from checking our bank accounts, communicating with others during a crisis and so on.

It’s easy to see the need to have our computers running as best as they can and to shut down anything that might trigger lagging or crashes.

But the best way to eliminate speed issues in a computer isn’t by treating the symptoms, but by identifying the underlying issue that’s causing these problems in performance.

To help you administrate either your computer or a series of machines (like a work network), we’ve compiled a list of the common factors that might make computers run slow. This way you can possibly identify and fix the issue without losing too much of your time. It will also help you make the most out of your day by increasing the free time you’ll have on your hands.

To help as many people as possible, we’ll evaluate what causes a computer slowdown in general. We especially look for what might be slowing your system while you browse through the Internet, play video games, or even record videos or songs.

Let’s jump in:

1. Computer Viruses

Let’s start with the obvious one and the one we’re the most accustomed to seeing.

Viruses and other malware are programs made for the sole purpose to access your computer remotely or, depending on the malware, they also perform or trigger a set of actions that usually hinder the computer’s performance or steals information.

Thus, viruses are usually among the top quoted reasons that make computers run slow. Especially those viruses that mess with your browser to open up advertisements.

How to fix it?

Run an antivirus scan and eliminate the virus.

2. Antivirus Program(s) Running in the Background

On the other end of the spectrum, we have your antivirus which may be running scans without you knowing it. Antiviruses are often programmed to scan for viruses periodically in the background. And, since the antivirus scans run in the background, without necessarily opening a new window, you might not notice. This action usually takes away a lot of processing power and performance.

How to fix it?

Open up your antivirus’ settings and program it to scan the PC whenever you’re not using the computer.

3. Too Many Open Browser Tabs

Having several tabs running in your browser, especially those that keep refreshing like live streams, are a burden to your browser and your computer in general.

Internet browsers usually take away a lot of processing power, which makes computers run slow. Each tab takes away a bit of RAM. This is worsened by the number of tabs you have open. So, your memory won’t be able to handle the resources demanded.

How to fix it?

Close some tabs. Alternatively, if some of them are too precious to close, you can bookmark them before closing them. Moreover, you can use One-Tab to compile all of them into just one tab.

4. Saturated or Obsolete DNS

If what’s slowing down is just your internet connection, then the issue might be the DNS servers that the PC uses to access the internet.

You see, DNS servers are a sort of “translators” that process the addresses in websites, so that your IP address can access them and show them on your browser. Since DNS are used by a lot of people, they can get saturated and then slow down.

How to fix it?

If you see that your computer isn’t running slow, but the internet does, it might be because of the DNS servers. Change them for better DNS providers like Google or OpenDNS.

5. Too Many Browser Add-Ons

Usually bundled with free software downloads, add-ons come in the form of extra search bars, and many new features are shown under (or around) your browsers’ address bar.

How to fix it?

Simply eliminate or disable them from your browser’s settings.

6. Too Many Programs Open

Each program you open needs some of your RAM to function. Unfortunately, your computer also needs that RAM to perform smoothly.

Very often, people forget to close programs they’re not using, and end up with a lot of RAM wasted on minimised programs.

Let’s not forget about programs that initialise along with the computer, which means they turn on along with it. These programs can go unnoticed, and make computers run slow when you add in the other programs you’ll use.

How to fix it?

Close them. That’s it. Make sure you close any programs you’re not using.

And for those programs that boot up with Windows like uTorrent and MEGA, you can close them by right-clicking them on your hidden icons menu. That is the tiny arrow that opens up a menu next to the internet connection icon. Choose “exit”, “close”, or whatever option they give you to stop running them. Or even better, open their settings menu and set them to not start along with your PC.

7. Programs Running in the Background

Like antiviruses, some programs tend to close themselves and run in the background, even if it seems like you closed their window.

To see them, open up your task manager and access the CPU or “Processes” tab in it. If you identify a program that is running and taking away a lot of RAM , but it doesn’t show on your desktop or tab at the bottom of it, then it’s running in the background.

How to fix it?

Just click it (or right-click it) and choose “end process”. If you can’t identify the process or are afraid of ending an important one, you can also restart your computer.

8. Overheating PC

If you see your PC suddenly running slower than yesterday, then it might have collected dust on its fan, and it’s overheating.

Overheating is another prevalent cause for which PCs slow down. This is particularly the case when running demanding programs such as video games.

How to fix it?

Overheating means one thing: it’s time to clean your computer. If that fails, then you might need to replace the fan or another part.

9. Obsolete Parts

This might be the issue especially if the computer slows down while playing video games or using recording programs, such as audio or video editing software. An old sound card, video card, HDD or RAM, is usually what makes computers run slow.

That is because more advanced programs require more advanced system specs, such as: more powerful RAM, sound card or video cards. It could be because they take more HDD space than what you have to spare. And so, less powerful hardware tends to overload and malfunction, causing lagging, frame drops, or distorted audio.

How to fix it?

Either look for online guides on how to use your programs with the minimal setups (in the case of video games), use lower-end programs, or save up to replace the failing part.

free software

Why Free Software Most of the Times Is Not Enough

By | blog

Free software can be dangerous, but what can you do about it? Legitimate methods to protect our computers and smartphones have changed in recent years. Malware is becoming more sophisticated. Revelations by Edward Snowden and Wikileaks show us that cyber criminals constantly invent new ways to spy on us.

We have seen banking malware that intercept SMS messages to get authentication keys for each transaction. There is also software that takes advantage of bugs and security holes to sneak even through encrypted connections.

Good maintenance of your computer can be achieved by performing various tasks. Cleaning your hard drive, cleaning the Windows registry, updating drivers. Some of these tasks are laborious and for users with less experience, they can be complicated.

For these reasons, protecting and managing the security of your computer can quickly become a nuisance.

For those who have difficulties in doing so, or do not want to waste time by complicating their life, there are programs that can do one, several or all maintenance tasks – automatically.

Relationship between malware and free software

Viruses are the most widely known threat to computers, laptops, and devices. They can cause all kinds of damages. There are different types of viruses and each has the ability to compromise your device(s) in different ways.

Usually, users get malware by downloading dubious software. Such software falsely appears to be other things. Remember that ‘YouTube downloader’ you got for free? Usually they are are nothing more than a scam. And they don’t come alone! Meaning, more potentially unwanted programs usually download in the background.

You may think that you know what you are doing and that you will not download infected files or visit misleading websites. However, it is important to remember that cyber criminals are creating new social engineering tactics every day.

Such software can drastically slow down your computer’s processing speed. It can display ads from other vendors or even send out logs of your complete computing activity, including passwords and private chat logs.

Some will even power on your camera. In some cases, they may even cause irreparable physical damage to the system.

The importance of an antivirus

Remember this: if a product is free, then in some way your personal data is the product!

Currently, it seems indispensable to have an antivirus installed. Whether as a free or paid software, having the protection of an antivirus seems the ‘de facto standard’ as the number of viruses and virtual pests grow daily.

These programs help keeping your operating system, data, and personal files secure. Some antiviruses include a firewall which helps to create a barrier between your computer and the rest of the Internet.

There are several antivirus vendors on the market, and the existing “types” of antivirus fall into three categories:

  • Paid antivirus software: you must purchase the license to use the software (considerations: cost)
  • Free antivirus software: can be installed and used without restrictions (considerations: your personal data is usually collected by the antivirus company for research purposes)
  • Online: it can be paid or free. It does not need to be installed, but you need to be connected to the Internet (considerations: inefficient at detecting evasive malware)

By comparing free and paid antivirus, they seem respond in much the same way in some virus testing. Maybe antivirus tests of today are not really unbiased or maybe they all deserve to reach the finish line first.

The online antivirus is being used more and more, but it should not be a substitute for the previous ones. Although they can be used as an extra method of verification, most web based (online) anti-malware solutions of today fail to detect evasive malware.

Problems related to free software

Free software is simply software that you install on your computer free of charge, deliberately or not. For example, it may be a game that you installed on your computer, a free program that helps you control your expenses or lose weight.

Free software can be presented in various ways, including on CD or as a download from a website. At present, in addition, some free programs adopt another name: applet or widget.

What about security? Well, some free programs are safe and some are not. Often, it depends on its origin. Free software lacks some of the standard features that we generally expect any software to include, such as technical support, bug fixes, downloadable patches and virus definitions, among others.

Perhaps tech savvy users will understand and assess the risks of using free software. Most of us, however, will not want to expose their computers, files, and personal information to potential dangers.

When it comes to free software, you better be careful. Free programs you download over the Internet may contain malicious code that can cause damage to your computers or mobile devices. It could cause incompatibilities with other programs, take control of the computer or compromise your personal data and expose you to potential identity theft.

Not everything that is free is good!

Free software, also known as “freeware“, are increasingly accepted for use on mobile devices because they are easily accessible over the Internet. But accessing zero-cost programs also has a downside. The saying “quality and price go hand in hand” could be applied to free programs.

There is free software that claims to protect your computer, files, and information against online threats. But experts advise caution.

Using free software as a security program is risky. It is recommended to investigate the company and its products before downloading. Even so, it may be safer to pay for protection and opt in for some of the most consolidated security software.

How do you protect yourself from these threats?

Many users are content to install free software and think hey are protected. There is no doubt that basic protection of this type is better than nothing, but if this was enough, why does malware still find its way?

This question leads to another more interesting inquiry. How is a free antivirus different from a paid one? First, you have to leave behind old beliefs like “paid antivirus are expensive”.

In this life, almost nothing is free, not even on the Internet. Remember the old saying: “there is no free meal”. If the product is free, then the product is you.

Free software provides a basic protection service, true, but often includes advertising that is sometimes annoying or continuous warnings for you to upgrade to the paid version. More worrying are the cases that have jumped on the news: free antivirus sold usage data to third parties. Some even specify it in the contract of use.

With paid antivirus, there is no advertising and it is not trafficked with the data of use because it is a service acquired by the client. It is important to keep this in mind if you value not being interrupted by excessive notifications, or not being tracked for advertising purposes.

Main considerations

A. Performance and resource considerations

Analytical and comparative tests show that free software products consume more CPU and memory resources when compared to paid programs, slowing down the use of the computer. This is especially important if you have an old computer, where resources are scarce. If the antivirus makes your computer take a long time to boot or slow down, then you are paying, even if it is free.

B. Technology involved in developing free software

Not all antiviruses are the same, nor do they have the same protection systems or the same attack detection techniques.

Most free antivirus protects against known attacks, but they are not as effective at detecting new types of malware or new infection systems. It is a weakness that cyber criminals know and therefore continuously develop new types of malware created to circumvent the barriers of more known anti-virus.

Anti-virus software incorporates anti-exploit software that blocks the security holes of programs that users have not patched and an anti-keylogger, which prevents cyber criminals from tracking the passwords and personal data you enter when using the keyboard.

With the anti-phishing module, malware is prevented from supplanting the identity of a bank or Internet service, to steal your data.

C. Free software usually lacks customer care

An additional question to consider is something we do not value until we suffer the invasion of a virus or data theft: where to find an expert hand to help you out of the impasse?

Free software usually does not offer customer service. And in many cases, it comes with nasty surprises attached. If you have been infected by ransomware that has encrypted your hard drive, what do you do? Are you ready for such an event?

Or perhaps your phone has started to do strange things but the antivirus does not detect anything. Who do you go to?

Only in such situations is when you start to miss the customer care of a paid antivirus. This can help you recover your hijacked computer or detect if your equipment really has a virus.

Last but not least, an option is to ask for our help. We may not know everything but we do learn on a daily basis! Our PC Optimization Expert service is available. Due to the nature of the service offered, we must ask for a premium.

D. The cost of licensing quality software should not be an excuse

All this leads us to the main issue that always carries greater weight when it comes to choosing between a free software and a paid one. We speak, of course, of the price.

It is understandable that if you pay an amount of money for a smartphone or tablet (a little more if it is a computer), then you do not want to spend money on a security solution that accounts for 30% of the total expenditure.

Nowadays, it seems that installing a cleaning tool is a must have in a Windows environment. It is something that you should not leave aside. Even more if you are working with the computer all day.

Keep the operating system updated to the latest version. This will help to protect your machine’s security and stored data. In turn, the stability of the system may be somewhat less of what you expect after the new patches. These often cause new problems to surface (hence the development life-cycle).

Create a backup of your important files and keep the backup copy updated and safe.

These are just few of the many ways in which you can remain calm in the event of an incident.

best dns servers

Best DNS Servers to Use for Free in 2018

By | blog

Some of the best DNS servers are actually the backbones of the Internet as we know it today. They allow for the information available online to arrive at your IP address and show up in your web browser. However, some DNS servers are better than others, depending on your preferences.

There are some very fast, commercial DNS that usually come with your ISP package. Also, there are anonymous DNS, public DNS but also free DNS servers, among other. Overall, there is a broad array of options for you to choose.

Because of this, picking the best DNS servers can be hard or bothersome to do. Mostly because of the amount of searching and testing that one must do.

How to choose the best DNS servers in 2018?

Don’t worry, we are here today to lift that weight off your shoulders. The research has already been done by us in the past and was recently updated for this blog post.

At this point, you might ask yourself why should you care about DNS servers when you can get one (and usually do so) automatically from your Internet Service Provider (ISP)?

There are several reasons why you should get a new DNS. For example, some DNS are more private, but others DNS are faster. That means you can choose the best option for you

Usually, though, using public (free) DNS servers allows for a more rapid internet speed. That is the main reason people change their DNS.

You see, DNS servers work by “translating” addresses on the Internet so that your web browser can access and display that content. However, many variables might affect this process. Thus, making it slower or more vulnerable to overloading.

So the best DNS server is the one that can overcome these faults and, in return, offer the fastest and most stable route for information to come through.

However, a lot of people don’t consider this and are stuck with slow and inefficient Internet speed. They blame it on their ISP or pure bad luck, not knowing that fixing it might take just a few clicks in their operating system’s settings or configuration panel.

How exactly do you change your DNS server?

  1. Open up the Settings / Control Panel
  2. Click on Network and Internet Connections
  3. Open up Network and Sharing Center
  4. Locate the network connection for which you wish to change the DNS server
  5. Right click on its named icon
  6. In the contextual menu, click on Properties
  7. Double click Internet Control Protocol Version 4 (IPv4)
  8. Select “Use the following DNS server addresses”
  9. In the blank spaces, enter the best DNS server addresses you could find
  10. Do so as well for the alternative DNS server
  11. Check “Validate settings” and then click on “OK”

Note that instructions and word usage might vary slightly between Windows Versions.

For mobile devices, there are many apps available to change your DNS servers, especially on Android.

Our list contains 8 of the best DNS servers to use this year:

1. Google’s Public DNS Server

  • Primary DNS: 8.8.8.8
  • Secondary DNS: 8.8.4.4

Often listed among the best, Google’s free DNS servers are both easy to remember and highly available to everyone. It even offers impressive speeds (even more so when you consider how much people use them).

The main advantages from Google’s DNS come from their established name as a company. Their substantial quarterly revenue allows for some of the faster, most stable, and resilient DNS servers.

The only issue with these servers is the fact that they store information about your operations, and they could be shared with third parties should the government decides it needs the information. However, for users not worrying about this topic, Google is often cited as the best DNS server.

2. Norton ConnectSafe

  • Primary DNS: 199.85.126.10
  • Secondary DNS: 199.85.127.10

Norton is well-known for their excellent antivirus, and Internet security services and products. However, people don’t know that their DNS servers don’t disappoint.

The DNS addresses listed protect against malware and scams. It’s the first of three levels of Internet protection they have available, named “Policies”, the one listed being Policy 1.

Policy 2 (199.85.126.20 and 199.85.127.20) additionally block websites with pornographic content, and Policy 3 (199.85.126.30 and 199.85.126.30) adds, even more, blocked content that Norton considers non-family friendly, If you are curious, you can find the list of non-family friendly content in the Norton ConnectSafe – DNS FAQ.

These options make Norton ConnectSafe an easy choice for parents with underage children looking to protect them from unwanted material online.

3. OpenDNS

  • Primary: 208.67.222.222
  • Secondary: 208.67.220.220

Another old competitor that still stands today, OpenDNS is another commonly seen candidate on several of the best DNS servers listings found online. Its quality is comparable in efficiency to Google’s DNS.

Again, for users concerned about their children’s Internet safety, OpenDNS offers a service called OpenDNS FamilyShield that blocks adult content (available at the servers 208.67.222.123 and 208.67.220.123).

4. DNS Watch

  • Primary: 84.200.69.80
  • Secondary: 84.200.70.40

A DNS focused on transparency and liberty of choice, DNS Watch offers its best DNS servers free of any form of censorship. They also guarantee no information will be stored on their servers, and their resolvers aren’t set to log any of your data.

Their image is that of a selfless service and team. Their only purpose is looking to make efficient Internet available to everyone. They also claim that the fact that they aren’t a big firm helps in avoiding government regulations. So for you freedom-lovers out there, this is an excellent alternative.

Additionally, and keeping up with their transparent attitude, they even offer live statistics on their free DNS servers. That transparency makes them a good candidate for best DNS server, at least regarding trustworthiness and anonymous DNS servers.

5. Comodo Secure DNS

  • Primary: 8.26.56.26
  • Secondary: 8.20.247.20

Another easy-to-set-up server (like Google’s). There is no need for much research or choosing with Comodo. All you do is input one of their addresses, and you’re good to go.

One of the upsides of Comodo Secure DNS is the fact that it spans 15 nodes around the world. On each continent, each node containing several servers ready to serve local users. That makes Comodo Secure DNS an exceptional choice for users.

One of the many issues regarding DNS server speeds is how far away you are from its servers.

Comodo’s worldwide coverage makes it fast regardless of where you are. Comodo Secure DNS is known to be one of the top, best DNS servers as it also keeps you away from malware and scam sites. They keep their block lists updated regularly.

Global coverage at fair speed, coupled with the fact that it automatically detects “unused” or “ghost” pages, make it a compelling option for the title of best DNS server. Especially recommended for those who long for a publicly accessible, yet secure DNS server.

6. Verisign

  • Primary: 64.6.64.6
  • Secondary: 64.6.65.6

Verisign bases its services on two propositions: being an anonymous DNS server, and providing protection from malware and malicious sites.

They specifically made a point about letting its clients know that they won’t sell their information to third parties nor they will serve any ads to users.

7. OpenNIC

  • Primary: 192.95.54.3
  • Secondary: 192.95.54.1

OpenNIC is a great choice for users who don’t want to figure out where is the closest server to their location.

The DNS servers listed here are only part of a vast array of servers they have available. If you visit their website, you can, not just look up the closest DNS to your location, but also let the site automatically do it for you. That way you can save yourself the hassle of searching for the best option.

8. GreenTeamDNS

  • Primary: 81.218.119.11
  • Secondary: 209.88.198.133

Another runner-up for best DNS server regarding family-friendly Internet, it not only block websites with pornographic content, but also blocks those containing malware, bots, and websites related to violence and drugs.

This is especially useful, as said before, for parents since it offers options for blocking content other DNS listed won’t block.

Here is how we can contribute to your computing experience:

Now that you have your DNS servers in place, would you care for some extra house keeping?

Cleaning and speeding up computers around the world for more than 18 years has taught us a few things. A free, fully functional 60 day trial of the jv16 PowerTools PC system utilities is available for download on our website.

system mechanic

Should you use system mechanic software?

By | blog

If you wonder why you should use a professional system mechanic software, let me ask you this first: how many of the programs that you have installed on your computer do you really use on a daily basis?

If you look at all the programs installed on your PC, you will probably find that you have long stopped using many of them. In fact, you may find that some of them do not even function properly anymore. This software unnecessarily takes up space on your hard drive, and it does not help the performance of your PC.

Windows offers an integrated tool that can be used to uninstall software. You can access it from the control panel. However, if you have ever used it you will know that it is not always 100% effective.

In many cases, although the process of uninstalling a program is apparently done correctly, there are actually remains of unwanted software scattered throughout the system. This is where the use of a professional system mechanic software comes in handy.

On other occasions, you may find that the application you want to eliminate is not even in the list of programs installed on your PC. For a more effective removal process, there are many programs that can help you perform this task safely.

This particular program perform a global scan of your computer and erases all traces of the application that you want to eliminate.

When do I need a professional system mechanic?

One of the biggest headaches for Windows computers is the time it takes to start the operating system. This causes the start-up to slow down because of the amount of memory consumed.

One of the most common causes why you have accumulated more “useless” things in your PC, is the installation of “a thousand programs” that by forgetfulness or ignorance remain in the system.

Without the help of a professional system mechanic this gets worse; the operating system gives you the option to uninstall the desired program comfortably through the control panel, although this may not be sufficient at times as leftover traces are often left behind.

The problem can be even greater if you have bought the computer in a store, as resellers usually include bloatware  with the preinstalled OEM versions of Windows. You should uninstall bloatware using jv16 PowerTools if you do not use them.

Our PC system utilities solution jv16 PowerTools

No matter how many hours you spend at your computer every day, you definitely want its job done as fast as possible. Like a car, your equipment also requires maintenance to give optimum performance for daily activities.

There are not just a few but thousands of reasons why your software equipment might not work as it should. jv16 PowerTools is a suite of maintenance utilities that aims to solve these problems.

The latest version published allows you to clean, optimize and repair your system with relative ease.

The program offers a wide range of advanced tools that provide a friendly way to use various tools to optimize the system. It comes in several languages, allowing you to delete the ones you do not need. From the point of view of usage, it is indeed a remarkable product.

What comes with jv16 PowerTools system mechanic

This professional system mechanic offers four sets of basic tools.

The registry toolkit provides you with ways to manage, find, replace, compact and control log entries. It also presents an easy-to-understand registry information tool. You can find the size of the record structure, the number of entries it contains and their type. You get to know the amount of data that the record contains.

The program also come equipped with file tools which include the following: File Finder, File Cleaner, File Recovery, File Organizer, and a Duplicate File Finder tool.

While experiencing the system tools, you may see that there are a lot of tools in one place. They are sometimes in the form of 3rd party individual software packages online. The big difference is that jv16 PowerTools does not come preinstalled with adware or spyware.

Why should you use jv16 PowerTools instead of other software?

Our tools are designed for the professional system mechanic and include the Startup Manager. This tool works quite well, detailing the programs that run automatically on boot. Scan results also include the dynamic libraries that most other programs of this type often skip.

In addition, the automation tool allows you to run the other instruments automatically. The most outstanding feature of this set is the Clean and SpeedUp My Computer tool. This tool gives a significant boost in computer speed.

In total, jv16 PowerTools is composed of tools which will help you with the always complicated and never-friendly Windows registry. This way you can clean your registry automatically to remove obsolete data from old installations. You can also delete files and links that some applications leave unused.

Apart from the manual, the professional mechanic system jv16 PowerTools includes the online support option.

Most individual tools work by scanning relevant areas of your machine to prepare a diagnosis before allowing you to optimize. However, if at any time there is a problem, you can always restore the backup. You can also protect the software settings with a password that a professional system user always configures.

Using the jv16 PowerTools Backup Tool

  1. Run jv16 PowerTools from the Start menu or your shortcut on the desktop.
  2. On the start screen, go to Backup Tool
  3. In this screen you have all the backups of the Windows registry.
  4. Select the backup you want to restore and click Restore.
  5. To delete a specific backup, select it and click Remove.
  6. To select all backups at once, click on the select menu and click on “all”

If you have any questions about our system machanic software or wish to offer us a feature suggestion or improvement tip then please do not hesitate to reach out to our support! We love it when our users engage in a discussion as it helps us to learn and grow.

laptop slow to startup

Why is my laptop slow to start?

By | blog

Manage startup applications in Windows

It’s essential that your laptop works at its best at all times. However, as time goes by, the regular use of your computer increases unnecessary files and fragments your hard drive (especially if it is not a SSD drive). Lousy computer habits may also lead to a laptop slow to startup.

The usage of several programs at the same time doesn’t help. Other bad habits are: putting the equipment to sleep instead of regularly restarting it, browsing the Internet with several open windows of navigation, adding add-ons and services, and neglecting to perform maintenance on a regular basis.

All these can be reasons when looking to find out why is your laptop slow to startup.

We present some common causes and recommendations to improve this issue. In truth, there are a plethora of reasons as to why your laptop may be slow to startup.

What to do when your laptop is very slow to boot up

1. Control which applications start with the laptop

The programs that are configured to run when the laptop is turned on can also make the laptop slow to startup. So another step is to make sure that only the strictly necessary programs run when the laptop boots up. For that, you need to remove startup programs that you don’t need.

Windows has an integrated utility that allows you to disable the automatic execution of programs. In Windows 8 it is called Task Manager, while in Windows 7, Vista and XP are the old Msconfig.

With this procedure, it’s also possible to disable important and necessary programs for the correct operation of the PC, such as the antivirus. Therefore, it is needed to be aware of which processes are being modified. If in doubt, search the internet for the name of the program and, if you do not find what it is, better ask our PC optimization experts to take a look remotely.

There are different steps to follow in Windows 8 and 7.

Laptop slow to startup in Windows 8

If you’re using Windows 8, go to the Desktop, move the cursor to the taskbar, right-click and select Task Manager. Closing the programs in autorun is one of the most effective methods to speed up Windows startup.

If you notice that your PC is slow in the loading phase of the operating system, this may be due to the many programs that run every time you turn on the computer and start Windows.

Laptop slow to startup in Windows 7

Msconfig is the built-in Windows tool to eliminate processes running automatically. In Windows 7 it will suffice to click the start button, type the msconfig command in the search bar, and press Enter. Once inside the System Configuration, go to the Home tab, deselect the programs that you don’t want to be opened at Windows startup, and then click OK.

We also have programs that are responsible for this task, such as Advanced SystemCare. This program is responsible for managing the startup programs. The only and significant disadvantage about this program is that you must buy it to use it. However, it’s great if you do get it. It can manage all the startup programs and increase the speed of your PC. If you don’t want to buy it, don’t worry. There is no wrong answer here.

For a quick fix, you don’t have to buy a program to increase the startup speed. Try our own solution, jv16 PowerTools. You can download our flagship PC system utilities software free of charge and use it fully for 60 days. Then you can decide if you wish to support us by licensing your maintenance software.

2. Undo temporary files

Temporary files are created by Windows applications when they can’t allocate enough memory to their tasks, or the operating system itself makes backups in case it needs to be restored. They usually are removed automatically. But either by a malfunctioning program or by shutting Windows down incorrectly, this is not always the case.

Usually, these files do not cause many problems, but they can accumulate on the hard disk, and make the laptop  slow to startup. That’s why it is recommended that if you want to accelerate your laptop boot up time, you must get rid of temp files to recover some internal memory. These data can be found in the folder C: \ Windows \ Temp.

If you don’t want to go that deep because you want to avoid making a mistake, there are always applications that can help you, like jv16 PowerTools. This program is a complete PC system utilities software that will scan your computer for leftover files, including temporary ones, and propose them for you to delete them. Just make sure that you use it regularly (once per week is more than enough!).

3. Optimizing the loading process

During the Windows boot process, the operating system performs different tasks that could take more or less time depending on its configuration. To ensure maximum optimization, it’s crucial to start with having the BIOS configured to boot directly from the HDD Windows is located, instead of wasting time looking first in other drives. That causes any laptop slow to startup.

When there is some peripheral or component connected to the laptop and you don’t have the drivers configured, Windows will query its database for a solution. So, the system load will be a little slower. You should go through Device Manager occasionally to make sure there is no conflict with any component. To check if something is failing during system boot, Windows also has a native application that can be useful.

The application is called Event Viewer, and it’s executed by launching eventvwr with the Run tool. In the Application and System folders on the left menu, you can see a log of all errors that may have occurred. To ensure that the tool only logs the system starts it is necessary to empty its registers. Then you have to restart the laptop and reopen it. This way, you can be sure that only the Windows startup process problems come out.

4. Enable quick launch on your laptop

Some versions of Windows have an option to perform a fast system startup.

To locate it, open the Control Panel and access the Hardware and Sound option. In the Power Options, look for the one that changes the actions of the start/stops buttons in power off setting. It’s vital to make sure that the Activate quick start option is activated.

What this option does is to change where the necessary files are saved when the computer is turned off. If the option is not activated, they will be kept in RAM. But once enabled they will be saved in a folder on the laptop’s HDD. That means that they will open faster. It is always good to check this option if you have a laptop slow to startup.

5. The physical cleaning of the computer also matters

The dust is one of our more significant enemies. It can cause the laptop slow to startup when you least expected. Dust can also reduce airflow, which will cause overheating, slowing down any computer’s operations.

Finally, it can also affect the performance of some applications, and even generate a lot of noise pollution by making the laptop sound like an aeroplane.

Therefore, it’s advisable from time to time to open your laptop and dust it off. Of course, extra care must be manifested when performing this type of cleaning, especially if you never did this before. Laptop hardware components are very delicate and some can be damaged during the process if it’s not done correctly.

What can we do for you about a laptop that is slow to start

If you wish to have a complete set of tools that can manage your startup applications, clean and speedup your computer, then give our software a try. Being older than even Google, our company knows its way around PC optimization quite a lot.

Professional PC system utilities software designed to make your computer work fast and smoothly is not easy to find, especially if you don’t want to have additional adware or spyware installed!

computer keeps freezing

My Computer Keeps Freezing! Actionable Tips & Tricks

By | blog

Actionable tips for Windows 10

If your computer keeps freezing, or if Windows 10 has a slow startup and sometimes crashes while it starts, take it easy. There is no need to freak out just because at this time you may not know what else to do. Keep reading, and you will find the solution.

First and most important, you may have some apps that are programmed to run when Windows starts and consume resources that interfere with the proper functionality of other applications. Even if you only use that program once or twice a month, they will consume critical resources. For example, Adobe, iTunes, Nero, use these practices.

If Windows 10 keeps freezing, you can remove applications by visiting ‘System Settings’. There, you can check which applications are rarely used to uninstall them. You can also delay their commissioning for a few minutes. This way, they do not interfere with the system’s bootup, which will speed up your computer.

Note that there are multiple programs that are required to automatically start along with Windows. For example, the graphics and sound card drivers need to boot up with Windows 10 first and foremost.

Therefore, you can deactivate, uninstall or use jv16 PowerTools to delay software that you do not often use, such as iTunes, DVD recorder, PDF reader, etc.

Possible causes why your computer keeps freezing and its solutions

Delete temporary files

The easiest way is to check for leftover installation files that may still reside in your system. Check specifically in the Windows $ folders, such as the $Windows. ~ WS. This folder is created at the root of the hard disk.

However, you should know that if you delete the $Windows. ~ WS folder you will not be able to go back to the previous version. This option is available during the first month since the update.

In addition, if you have used several operating system builds through the Windows Insider program, you should also do some software cleaning. That way you will be able to delete some more trash through the Disk Cleanup tool included in the operating system.

In case you didn’t already know, there is an option called “Earlier Versions of Windows”. If ‘Enabled’ this option can occupy up to 20 GB of hard disk space. It could be the case that your operating system blocks these folders and they are impossible to eliminate through traditional methods.

The issue can be solved through an option included in the ‘Windows Explorer’. If you do not use the ‘OneDrive’ features and cloud storage, then you are most likely better off without it.

Uninstalling unnecessary ModernUI elements

If your Windows 10 keeps freezing, unification between desktop and metro applications may be the root cause of the general slowness, especially when the new operating system is running on older hardware. For example, there should no longer be two calculator apps installed at the same time for no reason.

Even so, if your computer keeps freezing, it is very likely that you will not make use of many of the utilities which were included by default, such as news blocks.

You can manage them by simply clicking the start menu button, search for the applications and double-check everything that is installed by default. To remove what you want, you just have to right-click on the item and click Uninstall.

Alternatively, you can use jv16 PowerTools to uninstall any 3rd party software that you do not wish to keep anymore on your system.

Sync your smartphone

Windows and other mobile operating systems (Android or iOS, Windows Phone) have always been considered two different things. This perceived separation between systems does not make much sense in the age of unification and integration.

Now that you have Cortana to give you a ‘helping hand’, it may be a good idea to use your Google account too. And while you are at it, synchronize your contacts book with Windows 10.

Doing these things will help you a lot with your Windows 10, especially if your computer keeps freezing, as the flawless communication between systems will contribute to keeping the PC running smoothly.

To do this, go to the Contacts tool. In there, you can hide the directory associated with your old Hotmail / Outlook account and use the default Gmail through your assistant. In this way, it will be possible to access the information about your contacts from the search bar itself, and that will speed up your computer.

The other step is to embrace some of Microsoft’s cross-platform products that have representation on Android, such as OneNote, Office, Skype, and Outlook. In fact, you can already use Cortana on Android, although the application is still in an early beta phase.

The battery life

Battery life is a relatively common problem every time an update of any caliber modifies an operating system. Often, it causes your Windows 10 to have a slow startup. Or your computer to keep freezing before it boots Windows 10.

If you have noticed that your hardware consumes battery faster than average, check out the manufacturer’s website for a driver or firmware update.

Last but not least, updates that are always downloading and installing on Windows 10 can have a detrimental effect on battery life. If the load level seems to be decreasing very fast, it may also be due to these updates. So you should manually update everything the computer has pending.

This will improve the life of your battery once you are no longer connected to a power source. If your computer keeps freezing, it will be less busy in the background and this problem may be solved.

Avoid installing a preview of Windows 10

Many users want to have on their computers the latest releases from Redmond. Therefore they subscribe to the program Microsoft Insiders. In this way, users receive those test versions of Windows 10 to help the company test them and report incidents.

Being able to check the latest updates implies counting on the computer with an unstable version of Windows 10. This version is prone to failure and can cause a blockage in your system.

If you want to avoid this risk, it’s best that you don’t install these trial versions of the operating system on your computer.

Keeping the system up to date

Since its launch last summer, Microsoft has tried to do everything possible to keep Windows 10 up to date. They do it by regularly sending updates that correct errors or security problems. These updates usually arrive automatically through the Windows Update delivery system.

In case updates do not get delivered automatically, you can try to update your operating system manually. This can be done from the configuration panel. From the ‘Start menu’, go to ‘Settings’ and then visit ‘Updates and Security’. Once there, select ‘Options’ from the Windows Update menu and click on the ‘Check for Updates’ button.

If there are updates available, you can force their download and installation  to check if they solve the problem. In most cases, this may also help if your Windows 10 to keep freezing.

If for some reason none of these actionable tips seem applicable for your particular error or PC performance problem and your computer keeps freezing, please consider our PC Optimization Expert service which may be carried out using a remote desktop connection.

Our experts will take a look remotely. However, your PC needs to at least be able to connect to the Internet.