Upgrade to jv16 PT 2009 Charging Me Double

Discussion of jv16 PowerTools 2008. Note: this product version is no longer supported, feel free to use this product if you want but please remember that if you encounter any problem with it you should update to the latest version.
J-Mac
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Posts: 40
Joined: Thu Oct 12, 2006 6:57 am

Upgrade to jv16 PT 2009 Charging Me Double

Postby J-Mac » Mon Feb 02, 2009 11:59 pm

I have purchased jv16 Powertools 2006, 2007, and 2008. I followed the link in the email I just received, then clicked on the "Upgrade Now" link on the Download page and tried to upgrade. However instead of the $6.95 upgrade price it is showing $13.90, which is twice what it should be. BTW, I am not purchasing the License Protection; this is just for the upgrade itself.

Anyone else having problems with this?

Jim

Ranger Bob
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Joined: Thu May 04, 2006 3:11 am
Location: Florida

Re: Upgrade to jv16 PT 2009 Charging Me Double

Postby Ranger Bob » Tue Feb 03, 2009 12:46 am

Your lucky. I am trying to upgrade on the online store and it is charging me the full price. I have not received my email yet.

Waldorf
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Re: Upgrade to jv16 PT 2009 Charging Me Double

Postby Waldorf » Tue Feb 03, 2009 1:18 am

To get the $6.95 upgrade price you must click on the down arrow next to Product Selection. The various upgrade options will drop down. Hope this helps.

J-Mac
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Posts: 40
Joined: Thu Oct 12, 2006 6:57 am

Re: Upgrade to jv16 PT 2009 Charging Me Double

Postby J-Mac » Tue Feb 03, 2009 1:20 am

Ranger Bob wrote:Your lucky. I am trying to upgrade on the online store and it is charging me the full price. I have not received my email yet.


When you click Upgrade and it asks for your name, etc. Make sure that you click o0n thearrow next to the box that says "jv Powertools 2009" and drop down and select "jv16 Powertools 2009 (Upgrade from .....)" and select your latest version there. That SHOULD show you a price of $6.95. Mine, however shows a price two times that.

Jim

Ranger Bob
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Posts: 23
Joined: Thu May 04, 2006 3:11 am
Location: Florida

Re: Upgrade to jv16 PT 2009 Charging Me Double

Postby Ranger Bob » Tue Feb 03, 2009 1:32 am

Well I feel pretty dumb. Once I clicked on the down error as pointed out above all worked fine, even got the right price. I thought I had done that but I guess not.

J-Mac
New user
Posts: 40
Joined: Thu Oct 12, 2006 6:57 am

Re: Upgrade to jv16 PT 2009 Charging Me Double

Postby J-Mac » Tue Feb 03, 2009 1:45 am

Ranger Bob wrote:Well I feel pretty dumb. Once I clicked on the down error as pointed out above all worked fine, even got the right price. I thought I had done that but I guess not.


Good to hear it1 Now if only I could get the correct price!

Jim


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